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Last updated: 1/31/2024

This Privacy Policy describes how Glint & Glamour (the “Site“, “we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glintglamour.com(the “Site“) or otherwise communicate with us (collectively, the “Services“). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices and service offerings. If we modify our Privacy Policy, we will update the “Last Updated” date at the top of the policy and post the updated document on our website. If we make significant changes that affect your rights or obligations, we will notify you by email or through a prominent notice on our website.

How We Collect and Use Your Personal Information
We collect personal information to provide and improve our services, comply with legal obligations, and enhance your customer experience. Depending on your interactions with us, we may collect your name, contact details, payment information, and other details necessary to fulfill your orders or respond to your inquiries.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
  • Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
  • Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information


Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.


Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.


Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies
Like many websites, we use cookies on our Site to enhance your user experience. Cookies are small data files that are stored on your device when you visit our website. We use these cookies to:

  • Improve and Optimize Our Services: Cookies help us understand how our Site is being used, track site performance, and make improvements. This includes analytics cookies that provide us with data that allows us to better understand our users and offer more tailored services.
  • Personalization: Cookies enable our Site to remember your preferences and settings, such as login information, so you do not have to input them every time you visit our Site.
  • Marketing and Advertising: We use cookies to collect information about your interactions with our advertising or marketing content. This allows us to manage our marketing effectively and provide you with ads that are relevant to your interests.

We may also permit third parties, including service providers and advertising partners, to use cookies on our Site. These third parties may collect information about your online activities over time and across different websites when you use our Site.

Managing Cookies
Most browsers automatically accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information on how to manage cookies, please consult your browser’s help function.

For specific information about the cookies used by WordPress and how to manage them, please visit WordPress’s cookie documentation.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. We use Shopify to support personalized advertising with third-party services Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

International Data Transfers
We may transfer personal information to countries outside of your country of residence, including the United States. In these transfers, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses to ensure data protection complies with GDPR standards.

Your Rights and Choices
As a consumer, you have specific rights regarding your personal information. These rights include accessing, correcting, deleting, or transferring your data, as well as restricting its use or objecting to its processing under certain circumstances. For users residing in California, you have the right to request the disclosure of certain information about our collection and use of your personal information over the past 12 months.

Exercising Your Privacy Rights
You can exercise your rights to access, correct, delete, or object to the processing of your personal information by contacting us through:

Children’s Privacy
Our Services are not targeted towards children under the age of 13. If we become aware that we have collected personal information from children under the age of 13, we will take steps to delete such information and terminate the corresponding account.

Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Contact
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
Email: glintglamour@outlook.com